FAQs

 Where are we located?

We are located in Bartlett, TN. We only operate online using warehouses.

When will my order arrive?

Our home decor should arrive in 2-4 weeks. (Some items take shorter or longer to arrive, depending on logistics and/or any outside issues that affects USPS delivery time)

As a consolation for the long wait time, most products in our store are marked down by 20% or more!

 

What is the return policy?

Please go here

What is the refund policy?

Please go to the return policy link

What if an item that I purchased runs out of stock?

Either you can wait till get we get it back in stock or we will give you store credit (a promo code with the exact amount spent), especially if we no longer carry that item.

Can I use less than my store credit amount?

No, you cannot. You can ONLY the add same amount as the store credit or more to your cart. 

Can I combine 2 or more promo codes?

No, you cannot. Our system only allow you to use 1 promo code (or gift card) per purchase. 

How can you all be reached or contacted?

If you have any questions, comments or concerns, reach us at:

blacklovebathroom@gmail.com